Friday, August 9, 2013

24/7 hotline to help tourists

09.08.2013. With the goal to help foreign visitors receive reliable information easily, the Georgian National Tourism Administration (GNTA) initiated a 24/7 hotline. So, starting in August all interested travelers both local and international can call 0 800 800 909 and receive information free-of- charge about transportation and the best places stay and eat.

In addition, visitors can also receive information about hiking tours, planned national festivals, events and other activities. The GNTA says that visitors will be informed about the hotline immediately after they cross the Georgian border.

According to the GNTA, at the first stage, the hotline is available only in three languages: Georgian, English and Russian, but the team hopes to add other languages soon.

Giorgi Sigua, Head of the Georgian National Tourism Administration (GNTA) said that previously individual visitors could receive information only from tourism information centers which have limited work hours. “With this initiative, we hope to make both local and international visitors’ time in Georgia more comfortable,” Sigua noted.

“In the future, we plan to strengthen the profile and from September a new service entitled ‘Advertisement Service’ will start operation and any interested tourist will have an opportunity to express their feelings about the country in this service,” he said, adding that “the administration will work to solve any concerns from the callers.”


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